Meet the Team

We recognize that all of our patients are unique and deserve to receive care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding experience every time you visit our practice. We are pleased to welcome you and your family, and we look forward to working with you.

Bette

Office Manager

As our office manager, I make sure the day-to-day processes of the office run smoothly, whether I’m scheduling appointments, arranging financial plans and billing, or providing patient education. I have been a part of the practice since 2001. The most satisfying part of my job is when we do complete smile transformations on patients who haven’t been able to receive their needed dental care. The instant change in the patient’s confidence level is almost immediate, and it feels great knowing I played a part in that.

I have an amazing seven-year-old son who keeps me very active. We like going to museums, sporting events (especially football), traveling, and local community events around the valley.

Maya

Insurance Coordinator

I first started off as Dr. Keiko’s patient and was always very happy with her treatment and gentle touch. In 2010, I was even happier to become a member of her team! I am responsible for scheduling appointments, verifying insurance, billing, and assisting in the back office. Most importantly, I want to make sure that our patients leave our office happy and with a great smile.

I’m originally from Japan and moved to America in 2007. I’m married with twin daughters and expecting a baby boy in October of 2014. I like going to the zoo, hiking with my dogs, and going to Disneyland with my family.

Jane

Orthodontic Coordinator

I have been with Dr. James since August of 1991, working solely at his orthodontic practice, and then joined with Dr. Keiko in October of 2011 to work in the general dental area. I assist in the back office, coordinate financial arrangements and billing for our orthodontic patients, and schedule appointments. My favorite aspect of my job is helping to create beautiful smiles, which is something I get to do every single day!

I enjoy traveling, especially to Las Vegas, California, and Hawaii. I also love spending time with my one-year-old granddaughter!

Elizabeth

Dental Assistant

I assist Dr. Keiko with many aspects of our patients’ procedures and put them at ease during their treatment. While I am fairly new to our team, I’ve really enjoyed getting to know our patients on a personal level. Dr. Willcox has been so patient and willing to teach me how to become a better dental assistant, and I really appreciate the level of trust she has in me.

When I’m not at work, I love being with my friends. I enjoy spending my weekends reading, enjoying the outdoors, and dancing.

Kazuyo (Kaz)

Dental Hygienist

I provide oral hygiene care and education to improve and maintain my patients’ oral health. I began my dental career in 2005 as a dental assistant and wanted to continue my education in order to further help people achieve their oral health goals. I graduated from Phoenix College and dental hygiene is my passion! I love when our patients say they feel better after their cleaning. It’s so rewarding to improve their lives, smiles, and confidence!

I live with my husband, four-year-old son, two Italian greyhounds, and a variety of sea creatures.